Payment

What payment methods are accepted?

We Accept Payment Methods:
Paypal paypal
Payments by paypal, no paypal account required. Paypal is safe and free for buyers.
Credit or debit card
VISA, MasterCard, the United States n Express, JCB, Diners Club, Maestro & Laser Card, etc.
PayPal never shares your financial information with us.
eCheck
Paypal eCheck payments need to be cleared before shipping (usually takes 3-6 business days).
Note:

1. If you choose PayPal Express Checkout (instead of filling in the shipping address on our website to checkout), please select the CORRECT address when checking out.

2. Paypal is solely responsible for your payment and you won't leave any financial information on our website. Please buy our batteries with confidence.

Do I need a PayPal account to pay?

No. You can pay with your credit/debit card (Visa, MasterCard, the United States n Express, and Discover) or eCheck — all without having a PayPal account. When you are redirected to the Paypal page please click the tab "Pay with a debit or credit card".

Is PayPal secure?

Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. In this way, you don't have to worry about paying people whom you don't know. PayPal is designed from the ground up to be a safer way to send money online. Your financial information won't be sold or exposed to any merchant or retailer.

Why was my credit card payment declined?

All payment processing is handled by an independent secure payment processor. BatteryForDell.co.nz is not given any payment information. Please verify the following and contact your credit card issuer if the problem persists.

  • Incorrect billing information
  • Insufficient funds
  • Card has been reported as lost or stolen
  • Card has expired
  • Card has not been activated
  • Card cannot be used to pay for goods/services in a Cardholder-Not-Present environment (online/over the internet)
  • 3-D Secure (MasterCard SecureCode and Verified by Visa) has not been activated
  • Credit limit reached

Why is my payment status still pending?

Payment made by an eCheck will take some days to clear in PayPal. The status will be pending and we will not send your order until it has cleared.

Invoice Obtaining Guide

Once you complete your purchase, we will send you an order confirmation via email. In this email, you will find a convenient invoice download link that allows you to save the invoice directly to your device. If you do not receive this email, don't worry - we will send another order tracking email with the same download link when the item is shipped.

Even if you still do not receive the email in the above situation, we have other solutions:

1 You can directly visit our official website and enter the order tracking page .

2 Simply enter your email address to check and download your invoice.

We are committed to providing you with a simple and fast service to ensure that you can easily get the invoice you need.

Website Discount Policy Statement

To ensure that you receive the maximum benefits during your shopping experience, we are pleased to provide the following discount policy:

  • 1Website Discount: For orders over NZ $160 on our site, you will automatically receive a direct discount of NZ $8. This is our way of showing appreciation for your patronage.
  • 2Returning Customer Five-Star Positive Review Discount: As a token of gratitude for your loyal support of our brand, returning customers who leave a positive five-star review and make a new purchase will enjoy a 10% discount on their order total.

Important Notice: You may choose only one of the above discounts to apply per order. These discounts cannot be combined.

We understand that every customer has unique needs, which is why we offer a variety of discount options. Our goal is to provide you with the highest quality products and services while ensuring you benefit from the most suitable discount. If you have any questions about our discount policy or need assistance during checkout, please do not hesitate to contact our customer service team. We are committed to providing you with prompt and professional service.

Thank you once again for your support and trust in our brand. We look forward to providing you with an even more enjoyable shopping experience.

Final Interpretation Rights: The final interpretation of the above discount policy rests with this batteryfordell.co.nz .